Frequently Asked Questions
Q: Where do you ship from?
A: We ship directly from our Hong Kong headquarters by airmail.
Q: What forms of payment do you accept?
A: We accept credit card payments through Skrill or PayPal, also Skrill and PayPal regular online payments and international bank transfer.
Q: Do you sell fake products? Is it safe to buy from your shop?
A: No, all products we offer are genuine original products. We source directly from the manufacturer in order to guarantee a supply of official genuine products with manufacturer warranty!
Q: How long does airmail shipping to me take?
A: That depends on the country you live in and the shipping option you choose.
But in general "Registered airmail" takes around 10 to 20 working days and "EMS Speedpost" around 3 to 7 working days to arrive.
Q: Do you offer warranty on your products?
A: Yes. We offer a warranty on new products and a "working guarantee" on second hand products. For details please see our terms and conditions.