FAQ

Frequently Asked Questions

 

Q: Where do you ship from?

A: We ship directly from our Hong Kong headquarters by airmail.


Q: What forms of payment do you accept?

A: We accept credit card payments through Skrill or PayPal, also Skrill and PayPal regular online payments and international bank transfer.


Q: Do you sell fake products? Is it safe to buy from your shop?

A: No, all products we offer are genuine original products. We source directly from the manufacturer in order to guarantee a supply of official genuine products with manufacturer warranty!


Q: How long does airmail shipping to me take?

A: That depends on the country you live in and the shipping option you choose.
    But in general "Registered airmail" takes around 10 to 20 working days and "EMS Speedpost" around 3 to 7 working days to arrive.


Q: Do you offer warranty on your products?

A: Yes. We offer a warranty on new products and a "working guarantee" on second hand products. For details please see our terms and conditions.


 

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